Last updated: 04/05/26

Privacy Policy

Presence is committed to protecting the privacy of people who interact with our website and services. This policy explains what information we collect, how we use it, and your rights.

Who we are

Presence is a website design and management service for Australian small businesses, operated by NFM Consulting PTY LTD T/A Presence Australia (ABN 72 677 345 612), based in VIC, Australia.

What we collect

When you submit a lead form on our website, we collect:

  • Your name
  • Business name
  • Email address
  • Phone number (if provided)
  • The vertical or service you're interested in
  • Any message or notes you include

When you visit our website, we may also collect basic technical information such as your IP address, browser type, pages viewed, and referring URL, via standard web analytics.

How we use your information

We use the information you provide to:

  • Respond to your enquiry and discuss whether our service is a fit
  • Send you a follow-up email confirming your enquiry was received
  • Contact you about your project if you become a client
  • Improve our website and services

We do not sell your information to third parties.

Who we share information with

We share information only with service providers who help us operate our business, including:

  • Email delivery
  • Lead storage
  • Payment processing
  • Hosting

These providers are bound by their own privacy and security obligations.

How we store your information

Your information is stored securely on the systems of the providers listed above. We retain enquiry data for as long as is reasonably necessary to respond to you and follow up, typically up to 24 months.

Your rights

You can:

  • Request a copy of the information we hold about you
  • Request that we correct or delete your information
  • Withdraw consent for us to contact you at any time

To make any of these requests, email us at hello@presenceaustralia.com.

Cookies

We use minimal cookies, primarily for basic site functionality and anonymous analytics. You can disable cookies in your browser settings.

Changes to this policy

We may update this policy from time to time. The “last updated” date at the top will reflect any changes.

Contact

Questions about this policy? Email hello@presenceaustralia.com.